While emotional intelligence often goes by other names such as “people smarts” or “soft skills,” it is simply the ability to interact effectively with others.  Maintaining control over negative emotions, cultivating self-respect and respect for others as well as keeping a positive outlook even when things aren’t going according to plan are all important components of emotional intelligence.

At work, the “other kind of smart” can be invaluable. Strong emotional intelligence can mean the difference between working effectively with others and accomplishing goals or clashing with coworkers and seeing your dreams die on the vine.

Deutschendorf not only provides readers with a thorough description of the components of emotional  intelligence but also a short assessment quiz and suggestions for improving your own self awareness and self regard.

The Other Kind of Smart